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State Care Coordinator, Recovery Care Services

Baltimore, MD

Posted: 09/14/2018 Employment Type: Full Time Industry: Other Job Number: A

The State Care Coordinator provides case management services that assists clients in transitioning
from residential substance use treatment to the next level of care and providing state funded and
community resources that supports continuing recovery.
The primary responsibilities of this position are:

  • Conduct intake assessments, normally while the client is in residential treatment, including health, housing and employment needs as well as other requested services.
  • Document and submit billing for assessments, contacts and services in electronic medical record (eCW) and state Medicaid database.
  • Attend follow-up meetings held at treatment facilities, patient homes/transitional houses/recovery houses,  offices or other facilities as agreed upon by the Care Coordinator and client.
  • Connect with clients on a bi-weekly weekly basis for up to six months, to provide ongoing assistance accessing services and coordinating care.
  • Consistently achieve productivity goal and performance measures established for state care coordinators.

Additional duties and responsibilities:

  • Motivate clients to engage, stay engaged, re-engage outpatient substance use treatment.
  • Care coordinators are assigned to treatment facilities during designated times to engage clients and build collaborative relationships with the treatment providers.
  • Enroll uninsured clients into available health insurance programs; assist them in choosing an MCO and identifying a primary medical provider.
  • Refer to relevant programs that assist residents of Baltimore City, Baltimore County, or Anne Arundel County.
  • Perform other duties and assignments as assigned

Education, Experience, Certifications and Licensures:

  • Bachelor's degree in a human service field
  • Experience providing case management services
  • Experience working with clients with substance use challenges
  • Maryland Insurance Certified Application Counselor (must complete within 6 mo. of hire)


  • Strong computer literacy skills, specifically with MS Word, Excel, Outlook and SharePoint (365).
  • Detail oriented to complete requirements of files and contract compliance.
  • Sensitivity to cultural and socioeconomic characteristics of population served.
  • Excellent oral and written interpersonal and communication skills required
  • Proven ability to work efficiently and meet deadlines

While performing the duties of this job, the employee is regularly required to talk, hear and respond to
customers and employees. The employee frequently is required to stand; use hands to finger, handle, or
feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is
occasionally required to walk, and sit. The employee must regularly lift and/or move up to 25 pounds and
occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


The company is committed to providing and maintaining a safe, secure and healthy work environment for all
employees, clients served, volunteers and visitors. As part of this commitment, they have developed
safety, security and occupational health policies, practices, and standards.
With this understanding, all employees are required to: Adhere to all local, state and federal safety and
environmental codes, ordinances, standards and laws; adhere to all company and local safety plans,
policies, practices and standards; be aware of and follow all safety rules of your work site; report any
unsafe conditions or accidents to your supervisor; practice standard precautions (formerly universal
precautions) at all times, and; participate in mandatory or available safety training.
While performing the duties of this job, the employee is exposed to both indoor and outdoor conditions.
The employee will be subject to noise.

Rachel Amarti

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