Sales Support

Acton, MA

Posted: 03/07/2025 Employment Type: Direct Hire Industry: Office & Administration Job Number: 45681

Job Description

Sales Support Specialist – Join Our Dynamic Team!

Are you a proactive, detail-oriented professional who thrives in a fast-paced sales environment? Do you love engaging with customers, providing top-notch service, and keeping things running smoothly behind the scenes? If so, we want you on our team!

As a Sales Support Specialist, you’ll play a crucial role in driving our business forward by connecting with customers, processing orders, and keeping our sales operations seamless. You’ll be the friendly voice on the phone, the organizational expert behind the scenes, and the go-to person for ensuring every customer has a great experience.

What You’ll Be Doing:

  • Engage with customers – Make outbound sales calls to introduce products, follow up on leads, and strengthen relationships.
  • Be a customer champion – Answer inbound calls, assist with inquiries, and guide customers through our products and services.
  • Keep things running smoothly – Process orders with accuracy and efficiency, ensuring timely fulfillment.
  • Stay organized & data-savvy – Enter and maintain customer information in our CRM and order management systems.
  • Support the sales team – Collaborate on lead follow-ups, prepare reports, and keep the pipeline moving.
  • Deliver top-notch service – Solve customer issues, provide clear answers, and go the extra mile to exceed expectations.
  • Stay ahead of the curve – Keep up with product knowledge and market trends to better assist customers.

Job Requirements

What You Bring to the Table:

  • high-energy, customer-first mindset – You’re reliable, outgoing, and always ready to help.
  • Strong communication skills – You’re comfortable on the phone and can clearly convey information in writing.
  • Tech-savviness – Experience with Microsoft Office and CRM software is a plus!
  • Attention to detail – You take pride in accuracy and efficiency.
  • A team-player attitude – You thrive in a collaborative environment but can also work independently.
  • Flexibility and adaptability – You’re comfortable juggling multiple tasks and adjusting to shifting priorities.

This is more than just a job—it’s an opportunity to grow with a company that values your skills and contributions. If you’re ready to bring your enthusiasm and expertise to a supportive, results-driven team, we’d love to hear from you!

Meet Your Recruiter

Buck Blasco
Director: Permanent Search

Former college football recruiter turned headhunter, I specialize in building strong relationships with my candidates and guiding them through the recruiting process. Based in our Worcester, MA office, I am committed to supporting local talent and contributing to our community.

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About Acton, MA

Looking to embark on a career journey near Acton, Massachusetts? Dive into a world of endless opportunities in this picturesque New England town nestled among historic landmarks, cozy cafes, and vibrant art galleries. With its proximity to Boston and easy access to outdoor adventures at the nearby Minuteman National Park, Acton offers a perfect blend of small-town charm and big-city amenities. Join us in discovering the rich cultural heritage, captivating theater scene, and delectable local cuisine that make Acton a charming place to live and work. Explore our job listings today and unlock your potential in this enchanting Massachusetts gem!