Project and Operations Coordinator

Job Title: Project and Operations Coordinator

Location: Auburn, MA

Job Type: Full-Time

About Us:

We are a growing mid-sized real estate company with a portfolio of properties across multiple locations. We are dedicated to operational excellence and are looking for an experienced Project and Operations Coordinator to help streamline processes, improve reporting, and drive cross-functional efficiency across our properties. If you are a proactive problem-solver who thrives in a dynamic environment, this could be the role for you.

Position Summary:

The Project and Operations Coordinator will play a critical role in managing document workflows, enhancing reporting systems, and supporting IT initiatives across our company. In addition, this position will lead our social media marketing efforts to promote our brand and properties. As a key partner in operations, you will work closely with multiple teams to implement improvements that align with our goals and ensure all locations are well-coordinated.

Key Responsibilities:

• Document Management & Systems Improvement: Oversee and improve document management systems, ensuring records are organized and accessible. Identify and implement process improvements to increase operational efficiency.
• Reporting & Data Management: Develop and refine company reporting systems to support data-driven decision-making. Assist in creating and analyzing regular reports for leadership.
• Social Media & Marketing Campaigns: Lead social media and digital marketing campaigns to promote properties and the brand. Develop engaging content and analyze campaign results for effectiveness.
• IT Support & Coordination: Act as a liaison for IT-related issues, supporting teams with technology needs and coordinating with external IT resources as necessary.
• Cross-Functional Collaboration: Work with property managers and other departments to align goals, standardize practices across locations, and ensure cohesive communication.
• Process Improvement & Innovation: Proactively seek opportunities to enhance operational efficiency and pr

Qualifications:

• Bachelor’s degree in Business Administration, Real Estate, Marketing, or a related field.
• 3+ years experience, preferably in real estate or a related industry.
• Strong organizational skills with experience in document management and reporting.
• Proficiency with social media platforms and experience leading marketing campaigns.
• Familiarity with IT coordination and troubleshooting is preferred.
• Ability to work cross-functionally and build strong working relationships across departments.
• Exceptional communication skills and attention to detail.
• Self-motivated and adaptable, with a proven ability to manage multiple responsibilities and “wear many hats” in a dynamic, growing environment.