Community Outreach Specialist – Deaf & Hard of Hearing Professionals

Community Outreach Specialist – Deaf & Hard of Hearing Professionals

Worcester County

Pay: $19.00 per hour

Position Type: Full-Time (40 hrs) & Part-Time (28 hrs) | Weekdays | Hybrid after 90 days

About the Role

Do you believe every Deaf or Hard of Hearing person deserves the tools, support, and confidence to live independently?

We are seeking Deaf and Hard of Hearing professionals fluent in ASL to join our team as Independent Living Specialists. In this role, you’ll use your lived experience to empower others, providing advocacy, resources, and peer support throughout Worcester County.

This position combines direct consumer support with community engagement, and offers the opportunity to make a meaningful impact while working in a supportive and inclusive environment.

What You’ll Do

• Provide one-on-one support to Deaf and Hard of Hearing individuals in their homes, the community, and our office.
• Assist consumers with setting goals, building life skills, and navigating services and systems.
• Offer peer guidance, encouragement, and advocacy.
• Share information, referrals, and access to community resources.
• Participate in workshops and local events.
• Travel locally to meet with consumers in various settings.

What We’re Looking For

• You identify as Deaf or Hard of Hearing.
• Fluency in American Sign Language (ASL).
• Reliable transportation and valid driver’s license.
• Ability to work on-site for the first 90 days; hybrid schedule (3 remote days/week) available afterward.
• Availability Monday–Friday, daytime hours.

Preferred Qualifications:

• Experience in human services or working with the Deaf community.
• Basic computer skills (email, databases, Microsoft Office).
• Compassionate communicator who can provide clear, supportive guidance.

Benefits

• 401(k) with employer match
• Health, dental, and vision insurance
• Paid time off
• Flexible schedule

Location: Worcester, MA 01602 (Hybrid after 90 days)

• Must be able to commute to Worcester, MA.
• Relocation required prior to start date if living outside the area.