Night Auditor/Front Desk

Auburn, MA

Posted: 06/10/2024 Employment Type: Contract to Hire Industry: Office & Administration Job Number: MM608121

Job Description

Local leading economy hotel committed to providing exceptional service and comfort to their guests is currently seeking a reliable, upbeat and self-sufficient Night Auditor/Front Desk Clerk.

Job Description: The Night Auditor/Front Desk Clerk is responsible for overseeing front desk operations during the overnight shift. This role ensures the smooth and efficient processing of guest check-ins and check-outs, handles guest inquiries, and performs night audit procedures. The ideal candidate is detail-oriented, dependable, with EXCELLENT problem-solving skills and capable of working independently.

Schedule: Monday through Friday 11pm-7am, pay depending on experience $17-19/hr

Key Responsibilities:

  • Perform all check-in and check-out procedures efficiently and accurately
  • Handle guest inquiries and complaints in a professional and courteous manner
  • Reconcile daily financial transactions and perform nightly audit procedures
  • Maintain accurate records of transactions and reports
  • Ensure the safety and security of guests and hotel property during the night shift
  • Assist with reservations, cancellations, and other front desk tasks as needed
  • Communicate effectively with other hotel departments to ensure guest satisfaction
  • Respond promptly to guest requests and emergencies

 

Job Requirements

Qualifications:

  • Previous experience in a customer facing similar role (front desk, night audit) preferred
  • Strong attention to detail and excellent organizational skills
  • Ability to work independently and make sound decisions
  • Excellent communication and customer service skills
  • Proficiency in using computers and Microsoft Office Suite
  • High school diploma or equivalent required
  • Must be available to work overnight shifts, Monday through Friday

Apply today with a copy of your resume for consideration!

Meet Your Recruiter

Mildred Martinez
Director of Contract Search

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About Auburn, MA

Discover exciting career opportunities in and around Auburn, Massachusetts! Nestled in the heart of the picturesque Worcester County, this region offers a perfect blend of small-town charm and big-city amenities. With proximity to bustling cities like Worcester and Boston, job seekers can enjoy a myriad of career growth prospects while savoring the serene beauty of places like Auburn Mall and the historic Pakachoag Hill. Enjoy delectable New England cuisine at local eateries and explore the vibrant arts scene at venues like the Worcester Art Museum and Hanover Theatre. Join us in embracing the unique culture and endless opportunities that this delightful region has to offer. Explore our job listings now!