Location: Hybrid – Hopkinton, MA
Job Type: Full-Time | 40 hours per week
Pay: $20.00 – $23.00 per hour
We’re a small, family-run independent adjusting firm in Hopkinton, MA, looking for a reliable and detail-oriented Office Manager / Administrative Assistant to support our growing team. If you enjoy variety in your work, can balance multiple priorities, and thrive in a flexible, team-oriented environment, this could be the perfect fit for you.
We investigate liability insurance claims and currently have three adjusters on staff. As a close-knit, family-owned company, we pride ourselves on professionalism, teamwork, and supporting one another in everything we do.
This position is best suited for a motivated self-starter who enjoys working independently, loves problem-solving, and is eager to learn. You’ll begin your training on-site in Hopkinton, with the opportunity to move into a hybrid remote schedule once training is complete.
Provide day-to-day administrative support to adjusters
Transcribe, edit, and finalize adjuster reports for clients
Manage incoming claim emails and assign them as needed
Handle document formatting and conversions (Word, PDF, etc.)
Assist with payroll processing
Professionally communicate with clients by phone and email
Maintain organized digital filing systems in Google Drive
Use Microsoft Office and Adobe Acrobat to complete tasks
Over time, learn to draft claim assignments
Proficiency in Microsoft Office (Word, Excel, Outlook)
Familiarity with Adobe Acrobat and Google Drive
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Ability to work independently and manage deadlines
Prior administrative or office management experience preferred
Full-time, 40 hours per week with flexibility
Training on-site for the first 30 days (minimum)
Hybrid remote schedule available after training
401(k) with company match
Health insurance (Mass General Brigham Plan)
Dental insurance (Delta Dental)
Vision insurance
Two weeks of paid time off plus sick time
Flexible schedule
Temp-to-hire opportunity
Work Location: Hybrid Remote – Hopkinton, MA 01748