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Full time - Part time Customer Service

Auburn, MA

Posted: 10/02/2019 Employment Type: Full Time & Part Time Available Industry: Customer Service Job Number: A Pay Rate: $13.00 to $14.00 /hour

Very fast paced company is seeking energetic Call Center Representative to join our team! We have a great team that wants you to succeed at your job. This position will spend the majority of their time on the phone speaking with clients and handling any questions,concerns, or issues. We have both full time and part time positions available and offer a very competitive salary!

Key Responsibilities

  • Answer a high amount of inbound phone calls.
  • Ensuring call metrics are enforced and met.
  • Responsible for handling any client questions,concerns, or issues.
  • Responsible for account maintenance, updates,and handling any necessary changes.
  • Prepare daily phone call logs.
  • Maintain a high level of professionalism at all times.
  • Participate in QA assurance.
  • Upholding company standards and procedures.

We are offering both full time and part time positions.

Full time positions are: Mon – Fri | 10:30am to 7:00pm with rotating Saturday’s 9:00am to 1:00pm

Part time positions are: Mon and Sat are required. Shifts may vary. Must be willing to work a minimum of 4 shifts per week.

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