Front Desk - Customer Service

N Natick, MA 01760

Posted: 11/15/2024 Employment Type: Full Time Industry: Customer Service Pay Rate: $16.50 to $18.00 p/h

Job Description

Join Our Team as a Front Desk Customer Service Representative!

Are you a people person who loves helping others? Do you enjoy working in a dynamic, fast-paced environment? If so, we have the perfect opportunity for you!

As a Front Desk Customer Service Representative (CSR), you'll be the friendly face that welcomes our walk-in patrons. You'll assist them with, account updates, application processing, and more. Plus, you'll get to be a part of a fun and supportive team while making a real difference in our customers' lives.

What You'll Do:

  • Be an essential part of daily operations, assisting the Associate Supervisor.
  • Help customers with account maintenance, including changes and adjustments.
  • Ensure everything runs smoothly by meeting corporate standards and deadlines.
  • Keep our files neat and accurate.
  • Open and close the office when needed.
  • Help reduce our production backlog by processing web applications, emails, and other tasks.
  • Handle various tasks like payments and transfers.
  • Cash out and prepare deposits at the end of your shift.
  • Participate in a weekend rotation for a bit of variety!
  • Take on other fun and engaging tasks as directed by management.

What We're Looking For:

  • 1-2 years of customer service experience.
  • Flexibility in your schedule to adapt to our needs.
  • Excellent phone, data entry, and customer service skills.
  • Great interpersonal and problem-solving skills.
  • Ability to quickly and positively adapt to new projects.
  • A professional demeanor with patrons and team members.
  • A strong attendance record.

Education:

  • A high school diploma or equivalent is required.

If you're ready to join a team where every day is different and you can truly make an impact, we can't wait to meet you! Apply today and start your exciting career with us!

Meet Your Recruiter

Freda Sapong
Recruiter

With a diverse background in customer service, sales, and administrative support, I bring a unique perspective to the world of recruitment. My mission? To bridge the gap between exceptional talent and innovative companies.

Let's connect and explore how we can shape the future of your career together!

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About N Natick, MA

Explore exciting job opportunities in and around Natick, Massachusetts! Nestled in Middlesex County, just a stone's throw away from Boston, this vibrant area offers a charming blend of New England history and modern amenities. With proximity to iconic landmarks like the Natick Mall, famous for its upscale shopping and dining options, as well as the stunning art exhibits at the Danforth Art Museum, and the lively performances at the Center for Arts in Natick, there's never a shortage of culture and entertainment. From savoring delicious clam chowder at local seafood restaurants to cheering on the New England Patriots at Gillette Stadium in nearby Foxborough, there's something for everyone here. Don't miss out on the chance to advance your career while enjoying the enchanting surroundings and endless opportunities for growth in Natick and its charming neighboring communities. Start your job search today!