Entry level - IT Hardware Technician

Northborough, MA

Posted: 06/07/2024 Employment Type: Contract to Hire Industry: Information Technology Job Number: MM606430

Job Description

Our client is seeking an Entry Level IT Support Representative to join their team. You will play a pivotal role in providing exceptional technical assistance and support to their clients. This position offers an exciting opportunity for recent graduates or individuals looking to kick-start their career in the fast-paced field of IT.

Key Responsibilities:

  • Testing, troubleshooting, and repairing computer hardware for refurbishment and resale.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Collaborate with senior IT staff to escalate complex issues as needed.
  • Document all technical support interactions and resolutions in our ticketing system.
  • Assist with basic IT tasks such as user account management and software updates.

 

Job Requirements

Qualifications:

  • Strong passion for technology and the desire to learn and grow in the IT field.
  • Excellent communication and customer service skills.
  • Basic knowledge of computer hardware, software, and networking concepts.
  • Ability to work independently and as part of a team in a fast-paced environment.

Meet Your Recruiter

Brandon Rego
Recruiter

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About Northborough, MA

Looking to kickstart your career in beautiful Northborough, Massachusetts? Get ready to explore an area brimming with charm, culture, and endless growth opportunities. Nestled in the heart of Worcester County, Northborough offers a perfect blend of small-town charm and big-city amenities. From savoring delicious New England seafood to catching a show at the famous Hanover Theatre in nearby Worcester, there's something for everyone here. With easy access to outdoor adventures in the nearby Wachusett Mountain State Reservation and just a stone's throw away from the excitement of watching the New England Patriots play at Gillette Stadium, Northborough is the perfect place to take the next step in your career. Check out our job listings now and discover why Northborough is the ideal place to grow personally and professionally.