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Customer Service Representative- Growth Potential

Des Plaines, IL

Posted: 01/10/2019 Employment Type: Full Time Industry: Customer Service Job Number: A Pay Rate: $15.00 to $17.00 /hour

Top firm in Des Plaines looking to hire Customer Service Representatives for an immediate start.

Customer Service Representative Responsibilities:

  • Responsible for reviewing and resolving customer inquiries based on client guidelines, departmental procedures, product requirements and company policy.
  • Answer inbound calls and make outbound calls as needed to ensure exceptional service and customer satisfaction, while making proper decisions.
  • Adhere to daily schedule and be willing and open to take direction and feedback from management
  • Shifts can range from 6am to 9pm

 

  • 1-2 years of customer service experience, preferably in a call center environment or similar
  • Effective and energetic communication skills with a sense of urgency
  • Able to handle difficult and challenging situations appropriately
  • Able to interpret client guidelines and company policy and apply correctly
  • Self starter, detail oriented with the ability to multi-task

Great foot in the door opportunity with chance to grow within the company!

Mike Babcock

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