Front Desk Customer Service Representative

Lee, MA 02138

Posted: 06/12/2025 Industry: Customer Service Pay Rate: 16.50

Job Description

Customer Service Representative – Lee, MA (On-Site)

Join a fast-paced, customer-focused environment in Lee, MA. We're looking for a dependable and friendly Customer Service Representative to assist walk-in clients with account maintenance, payments, and service-related inquiries.

Schedule:

  • Tuesdays & Fridays: 6:45 AM – 3:30 PM
  • Wednesdays & Thursdays: 10:45 AM – 7:30 PM
  • Saturdays: 8:45 AM – 1:30 PM

Key Responsibilities:

  • Provide outstanding face-to-face customer service
  • Open and maintain accounts, process payments, and update info
  • Respond to walk-in inquiries
  • Maintain accurate records and assist with reporting and deposits
  • Ensure compliance with service standards

Requirements:

  • High school diploma or equivalent
  • Strong computer and typing skills
  • Customer service experience preferred
  • Must be able to work on-site and relocate if needed

Pay: $16.50/hr | Approximately 40 hours/week

If you're a problem-solver with great people skills, this could be a great fit!

Meet Your Recruiter

Stephenie Matavao
Senior Recruiter

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About Lee, MA

Explore exciting job opportunities in the vibrant town of Lee, Massachusetts! Nestled in the picturesque Berkshire Mountains, Lee offers a perfect blend of small-town charm and big-city amenities. Known for its thriving arts scene, with acclaimed galleries like the Schantz Galleries and vibrant theaters such as the vibrant Mahaiwe Performing Arts Center, Lee is a haven for culture enthusiasts. Indulge in the local cuisine at charming eateries like Salmon Run Fish House or Cork 'N Hearth, showcasing the region's culinary delights. With proximity to outdoor gems like October Mountain State Forest and Goose Pond, there are endless opportunities for recreation. Join us in discovering the enchanting allure of Lee, MA, and take the next step in your career journey today!