Call Center Reps – Bilingual Strongly Encouraged!

Farmington , CT

Posted: 01/08/2026 Employment Type: Direct Hire Industry: Customer Service Pay Rate: $20.00

Job Description

Job description:

Call Center Representative – Direct Hire (Hybrid)

Farmington, CT
$20.00/hour
Monday–Friday | 10:00 AM – 6:00 PM
Hybrid schedule available after training

Why You’ll Love This Job

  • Direct hire opportunity with full benefits
  • $20/hour starting pay
  • Health, dental, and vision insurance
  • Fast-paced, team-oriented call center environment
  • Bilingual (English/Spanish) candidates encouraged

Job Description

We are hiring Call Center Representatives to manage a high volume of inbound and outbound calls. This role is ideal for candidates with strong communication skills who thrive in a phone-based, fast-paced setting.

Responsibilities

  • Handle 50–60 calls per day
  • Provide professional and friendly customer service
  • Accurately document calls and follow up as needed
  • Follow company procedures and performance standards
  • Work collaboratively with the call center team

Qualifications

  • Call center or high-volume phone experience preferred
  • Comfortable speaking on the phone for extended periods
  • Strong verbal communication skills
  • Reliable and punctual
  • Bilingual English/Spanish a plus

Job Type: Full-time, Direct Hire, Hybrid AFTER training
Pay: From $20.00 per hour
Benefits: Health, Dental, Vision

Job Type: Full-time

Benefits:

 

  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

 

Experience:

 

  • Call center: 1 year (Required)
  • Data entry: 1 year (Required)

 

Ability to Commute:

 

  • Farmington, CT (Required)

 

Work Location: In person

Meet Your Recruiter

Stephenie Matavao
Senior Recruiter

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About Farmington , CT

Ready to kickstart your career in the scenic Farmington, Connecticut area? Discover exciting job opportunities in this charming corner of New England, where history meets innovation. With its rich cultural heritage, including attractions like the Hill-Stead Museum and Farmington Valley Arts Center, as well as proximity to esteemed universities and major healthcare institutions, there's no shortage of growth potential here. Imagine weekends exploring the Farmington Canal Heritage Trail or catching a performance at the historic Hartford Stage. Embrace the vibrant community, delectable local cuisine, and easy access to professional sports at the XL Center. Don't miss out on the chance to thrive professionally and personally in Farmington – your next career adventure awaits!