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Call Center Customer Service Representative

Bolingbrook, IL

Posted: 06/21/2019 Employment Type: Full Time Industry: Customer Service Job Number: A Pay Rate: $15.00 to $16.00 /hour
  • Work for an Award winning company; assisting in peak season!
  • Strong hourly pay- $15/hour plus chance to earn incentives
  • Great, fun office environment- wake up excited to go to work!
  • 8 hour shifts from 6am to 10pm- Monday through Friday- will accommodate schedules!
  • During highest point of busy season, one weekend day (8-5) is required
  • 2 weeks paid training
  • Business casual dress- easy location to get to

Customer Service Associate Duties:

  • Answering incoming calls in a high volume call center, working for online retailer
  • Answering product related questions, checking order status, assisting with shipping
  • Helping to resolve billing issues/ responding to customer inquiries and complaints

 

  • Excellent communication skills, Bilingual Spanish a plus
  • Strong interpersonal skills/ team player- hard worker- fun loving personality
  • Outlook experience required
  • Call center experience or online retail experience preferred
  • Able to work in a fast paced environment
  • Reliable and detail oriented.
  • Professional and courteous demeanor.
  • Bachelors or some college a plus.

Mike Babcock

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