Bilingual Customer Service Representative

Middle River, MD 21220

Posted: 10/17/2024 Employment Type: Full Time Industry: Customer Service Pay Rate: $18.50 per hour

Job Description

Join Our Team as a Bilingual Customer Service Representative!

If you are a friendly, organized, and customer-oriented individual with a passion for helping people, we would love to hear from you! We offer GREAT PAY, GREAT BENEFITS, and a GREAT CULTURE. Plus, you have the ability to work from home once fully trained!

Who We Are: We are a well-established transportation system looking for several energetic Bilingual Customer Service Reps to join our team. In this role, you'll answer a high volume of Spanish and English inbound calls and emails, analyze and solve inquiries and issues, all while providing WORLD CLASS customer service.

What We Offer:

  • Full-time schedule – 40 hours per week
  • Rotating schedule: Monday through Friday 10:30am-7:00pm and Saturday 9am-1pm
  • Competitive pay: $18-18.50/hr depending on experience

Responsibilities:

  • Communicate fluently in SPANISH
  • Answer a high volume of inbound calls and emails
  • Perform high volume data entry into our computer system

Job Requirements

Skills and Knowledge:

  • Exceptional customer service skills
  • Ability to type at least 30 WPM
  • Excellent organizational skills and proven verbal and written communication skills
  • Ability to thrive in a fast-paced environment
  • Call center experience preferred

We are looking to set up interviews ASAP! Send your resume for immediate consideration. Apply today and join our team!

Meet Your Recruiter

Freda Sapong
Recruiter

With a diverse background in customer service, sales, and administrative support, I bring a unique perspective to the world of recruitment. My mission? To bridge the gap between exceptional talent and innovative companies.

Let's connect and explore how we can shape the future of your career together!

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About Middle River, MD

Looking to take the next step in your career? Explore exciting job opportunities in the vibrant area surrounding Middle River, Maryland! Nestled in the heart of Baltimore County, Middle River boasts a blend of urban convenience and natural beauty, making it an ideal place for professionals seeking growth and fulfillment. With close proximity to iconic landmarks like Gunpowder Falls State Park, the Bengies Drive-In Theatre, and local favorites like Maryland crabs and Old Bay seasoning, Middle River offers a unique charm that is hard to resist. Don't miss out on the chance to work, live, and thrive in this dynamic region. Browse our job listings today and embark on a rewarding career journey in Middle River!