Area Manager

Lakeland, FL 33801

Posted: 03/06/2023 Employment Type: Direct Hire Industry: Other Job Number: 18014 Pay Rate: 58k-62k

Job Description

The Area Manager supervises and facilitates cleaning operations for customers in an assigned 
territory. S/he is responsible for planning, directing crew members and overseeing 
subcontractors to ensure performance expectations are met. Develops and maintains 
professional working relationships with all clients in accordance with their contracts.

Job Requirements

• Responds to customer requests with sense of urgency; resolves customer complaints; 
builds strong relationships with all accounts; attends key account meetings with 
• Confers with customers and subcontractors to evaluate and provide improved and 
expanded services in area. Identify areas for improvement and innovation.
• Provides day to day leadership, supervision, development, and training to employees.
• During visits monitor/maintain AA owned equipment (distilled water in batteries if 
needed, oil in burnishers if needed, record all hours).
• All accounts - complete weekly visit form on Pronto app, no less than 8 visits per day. All 
stores must be visited bi-weekly.
• Meet regularly with store management. It’s important to follow up on any opportunities 
your customer mentions. 
• Create wet work and out-of-scope project plans
• Assign all project work to proper contractor on Google calendar and in WhatsApp group. 
Include full project description, work order, dates, and all needed data.
• Secure approved work orders for all out-of-scope work
• Take inventory of chemicals and supplies during visits. Order all needed chemicals and 
supplies with store manager.
• Be proactive and address all visible issues before customer complaints.
• Respond to phone calls, emails, and all other means of communications promptly.
• Be available via phone 24/7 including weekends and holidays. 
• Be prepared to discuss the status of all accounts in your book of business during daily 
conference calls
• Travel within New Jersey, Pennsylvania, Delaware, Maryland 80% of the time using 
company car including weekends when needed
• Present a professional image of the company to promote its goals and objectives
• Be available for work overnight shift when necessary
• Work with contractors to complete work schedules

Meet Your Recruiter

Buck Blasco
Manager: Finance & Accounting Search

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