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Professional Customer Service Representative

Worcester, MA | Full Time

Post Date: 06/14/2018 Job ID: A Industry: Customer Service

We are recruiting for several insurance positions located in Worcester, MA.  Do you have either disability claims, underwriting or person lines experience? Are you looking for an opportunity with career growth, a professional yet casual work environment, and a great team? If you said yes, then this could be your next career move.

  • Must have a working knowledge of disability claims or underwriting or personal lines
  • High School Diploma or GED
  • Excellent communication and listening skills 
  • Professional demeanor
  • Ability to think critically and exercise sound judgment
  • Excellent communication, interpersonal and organizational skills
  • Collecting background information and assessments of risk
  • Underwriting specific:
  • Writing quotes and negotiating the terms with brokers and clients
  • Preparing insurance policy terms and conditions
  • Accurately issuing policies, endorsements, cancellations, etc.
  • Personal lines Agent must be licensed


All positions are Monday through Friday, no weekends required and PAID training depending on role shifts are:

Day shifts: Varied start times up to 6:00 PM and a possible couple of nights up to 8:00 PM

Mid – shift, 10:30 to 7:00 PM Monday through Thursday and 9:30 AM to 6:00 PM Friday.  

Some of the positions have the ability to work remotely a couple days a week.

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