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Inside Sales / Customer Service

Chicago, IL | Full Time

Post Date: 05/02/2018 Job ID: A Industry: Customer Service Pay Rate: $36,000 - $45,000 /Year


Industry leader (Manufacturing), located near Midway is seeking to fill two important roles:

Inside Sales/ Account Manager:



    • Enter orders, making necessary edits and adjustments when needed


    • Create new part numbers when needed, working with other departments


    • Communication with customers to obtain orders / provide them with other information as needed


    • Follow up on potential leads


    • Contact potential fence sale leads and cultivate relationships


    • Advise customers of product availability and delivery schedules


    • Resolve any problems as they arise on orders and shipments


    • Prepare and process quotes


    • Special projects


Customer Service Representative:



    • Responsible for full service customer service from beginning of the process to the shipment.


    • Prepare and process orders. Receive orders and check for accuracy.


    • Send orders to appropriate departments and locations for processing.


    • Order entry, expedite orders, resolve any problems with the customer




Inside Sales/ Account Manager:


Associate’s Degree or equivalent required


2 - 4 years of customer service, inside sales or outside sales experience, preferably in manufacturing or construction


Would also consider a Fresh grad who wants to grow with a company


Excellent communication skills, Bilingual a plus


Computer proficiency in Microsoft Office (Excel, Word, Outlook), SAP a plus


Ability to perform in a fast paced environment


Customer Service Representative:

Associates degree preferred


Strong written and verbal communication skills, Bilingual skills a plus


Strong attention to detail and organizational skills. Good with numbers.


Excellent computer skills, Microsoft Office; SAP a plus


Ability to build relationships with customers and resolve issues in a constructive, pleasant manner

Mike Babcock

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