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Inside Sales / Customer Service

Chicago, IL | Full Time

Post Date: 05/02/2018 Job ID: A Industry: Customer Service Pay Rate: $36,000 - $45,000 /Year

 Description

Industry leader (Manufacturing), located near Midway is seeking to fill two important roles:

Inside Sales/ Account Manager:

 

 

    • Enter orders, making necessary edits and adjustments when needed

 

    • Create new part numbers when needed, working with other departments

 

    • Communication with customers to obtain orders / provide them with other information as needed

 

    • Follow up on potential leads

 

    • Contact potential fence sale leads and cultivate relationships

 

    • Advise customers of product availability and delivery schedules

 

    • Resolve any problems as they arise on orders and shipments

 

    • Prepare and process quotes

 

    • Special projects

 




Customer Service Representative:

 

 

    • Responsible for full service customer service from beginning of the process to the shipment.

 

    • Prepare and process orders. Receive orders and check for accuracy.

 

    • Send orders to appropriate departments and locations for processing.

 

    • Order entry, expedite orders, resolve any problems with the customer

 



 



 

Inside Sales/ Account Manager:



 

Associate’s Degree or equivalent required

 

2 - 4 years of customer service, inside sales or outside sales experience, preferably in manufacturing or construction

 

Would also consider a Fresh grad who wants to grow with a company

 

Excellent communication skills, Bilingual a plus

 

Computer proficiency in Microsoft Office (Excel, Word, Outlook), SAP a plus

 

Ability to perform in a fast paced environment

 




Customer Service Representative:



Associates degree preferred

 

Strong written and verbal communication skills, Bilingual skills a plus

 

Strong attention to detail and organizational skills. Good with numbers.

 

Excellent computer skills, Microsoft Office; SAP a plus

 

Ability to build relationships with customers and resolve issues in a constructive, pleasant manner

Mike Babcock


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