Customer Service- Inbound - MUST BE BILINGUAL

Oak Brook, IL | Full Time

Post Date: 01/25/2018 Job ID: AL59 Industry: Customer Service

Seeking Bilingual English and either -

Spanish, Polish, Russian, Farsi, Pashto, Mandarin, Arabic, French, or Polish speakers.

NO sales, NO weekends, No cold calls

Responsibilities:

  • All inbound phone calls 40-70 daily
  • Assist customers locally and internationally (bilingual)
  • Email, chat, fax, and phone work required
  • Review and process invoices
  • File, Scan, Fax all important documents
  • Assist in maintaining client and vendor relationships;
  • Use Word, Excel, and Outlook to perform duties
  • Attend full training without missing any work

Requirements:

  • Ability to prioritize a diversified workload;
  • Proactive thinker
  • Willingness to change priorities and be open minded to new opportunities quickly;
  • Excellent PC skills including MS Office, Excel, and PowerPoint;
  • Must possess dynamic organizational, planning and writing skills;
  • Associates degree or above preferred but NOT required

 

Mike Babcock


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