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Customer Service - Insurance

Westborough, MA | Full Time

Post Date: 06/29/2018 Job ID: A Industry: Customer Service Pay Rate: $17.50/hour

Direct Hire position with Excellent Benefits!  Due to growth, established Insurance Company is seeking professionals with strong customer service experience for their personal lines division. If you are looking for a long term career with superb benefits and potential to move up the ladder, these are ideal roles for you! Fun and friendly environment; we offer an excellent training program.

Job Duties:

  • Handle inbound customer service calls
  • Record and document all customer service contacts
  • Develop customer accounts as needed
  • Ensure all functions are dealt with a timely manner
  • Work with different stakeholders as required
  • Other related duties as needed
  • Minimum of 2 years customer service experience
  • Excellent communication skills (Verbal and Written)
  • Strong MS Office and Technical skills
  • Insurance/Finance industry or call center experience is a plus

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