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Customer Serivce Representative

Northborough, MA | Full Time

Post Date: 05/01/2018 Job ID: A Industry: Customer Service Pay Rate: $13.00 to $14.00/hour

We have 4 openings for Customer Service Representatives!

In this role, you will be taking inbound calls and assisting customers with setting up appointments for energy audits in their homes. To be successful, you will need to be very comfortable on the computer. This position requires multiple screens opened at the same time such as schedules and calendar, database, electric bills and more.

Job Duties:

  • Handle inbound customer service calls
  • You will be updating customer information and records
  • Ensure all functions are dealt with a timely manner
  • Other related duties as needed
  • Accuracy and superior customer service is a must!

Must have customer service experience preferably in a call center environment.

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