Customer Service Representative, New Grads Welcome

Glenview, IL | Full Time

Post Date: 06/09/2017 Job ID: MB145 Industry: Customer Service Pay Rate: $40,000 - $50,000 /Year

Customer Service Representative:

  • Provide internal support to assigned Sales Reps regarding any customer problems, complaints or requests
  • Answer customer calls regarding orders, inquiries and problems/complaints
  • Place and process customer orders received by phone, fax and e-mail.  Answer customer questions regarding orders and products.
  • Respond to customer complaints within established guidelines, initiating appropriate follow up.
  • Track orders/ trace deliveries that customers have not received
  • Assist customers with returned goods, preparing authorization forms
  • Provide pricing information
  • Complete all necessary paperwork related to customer transactions
  • Act as liaison between customer and internal departments, working closely with purchasing regarding inventory levels.

Great foot in the door opportunity- fresh grads welcome to apply.

Requirements:

  • Strong and polished professional image
  • Excellent communication skills
  • Customer Service mindset
  • Previous sales support or customer service experience preferred
  • Strong data entry skills

Mike Babcock


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